Support Board
Date/Time: Fri, 22 May 2026 04:06:33 +0000
JFI on Socket
View Count: 113
| [2026-03-30 10:36:15] |
| User731023 - Posts: 163 |
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There was a message from IB TWS that for whatever reason they disabled Socket? Something about their obligation to let be known? Or something like that. Anyway, I had to go to TWS and enable socket under configuration to get Sierra to work. |
 Bulkowski 3.jpg / V - Attached On 2026-03-30 10:35:09 UTC - Size: 176.09 KB - 40 views |
| [2026-03-30 15:36:01] |
| John - SC Support - Posts: 46237 |
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It is in our Setup Instructions for Interactive Brokers that that item needs to enabled. See Step #5 at the following link: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-30 15:36:26
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| [2026-03-30 18:11:00] |
| User731023 - Posts: 163 |
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Thanks. It was already checked before. That was just to let you know that IB sent out a message that was for compliance reasons and unchecked it. I just had to go an enable it again My post was just let you you guys know about it in case it happens to someone else. |
| [2026-03-31 13:47:33] |
| John - SC Support - Posts: 46237 |
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Thank you for letting us know. Very odd that they had to undo that for some reason.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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