Support Board
Date/Time: Sat, 16 May 2026 18:41:59 +0000
TPO NOT SUPPORTED
View Count: 122
| [2026-03-29 04:34:44] |
| User630193 - Posts: 1 |
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I currently on package 10 with sierra charts but when ever i try to load TPOs charts i receive the error message that says "TPO profile chart studies not supported on service package" please i need help.
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| [2026-03-29 19:31:33] |
| Sierra_Chart Engineering - Posts: 23789 |
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You need to change to Service Package 11 or higher: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. ---- For now we have given you a trial for the next 30 days of the highest service package. So no need to change your Service Package now. This can be done one month from now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-29 19:42:10
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