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Date/Time: Sat, 04 May 2024 06:02:30 +0000



Sierra Chart not connecting

View Count: 850

[2014-10-26 23:25:18]
37010476 - Posts: 22
I now am working with Arrowfield Trading and last week my live data feed was connected to my Sierra Charts. On Friday morning (10/24) at approx. 8am PST I turned off Sierra Charts as I normally do. This afternoon (Sunday, 4:15 pm PST when I open up Sierra Charts they will not "connect", remain disconnected. The message says "Disconnected from Open ECry." Can you please correct this by Monday morning at market open (6:30 am PST)?

[2014-10-26 23:41:51]
snillumat - Posts: 29
same here
[2014-10-27 00:54:54]
Sierra Chart Engineering - Posts: 104368
We have contacted OEC about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-10-27 02:47:03]
Sierra Chart Engineering - Posts: 104368
OEC has changed the SSL version on the server which required a change in Sierra Chart.


This is now done. Update Sierra Chart with Help >> Download Prerelease. After the update you will be able to connect to OEC.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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