Support Board
Date/Time: Wed, 13 May 2026 00:21:49 +0000
FUTURES CHARTS NOT VISIBLE AND LOST INDICATORS AND TEXT IN CFD CHARTS
View Count: 156
| [2026-03-22 21:10:19] |
| Musyoka - Posts: 6 |
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Hello, Futures charts are not visible such as EUR, GBP. Indicators and text that i had overlaid in CFD & some futures charts are missing. This issue has occurred today Monday 12:00am EAT. Kindly assist. |
| [2026-03-23 14:33:42] |
| John - SC Support - Posts: 46104 |
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What is one symbol for which you are having an issue. We need the symbol as it is entered in "Chart >> Chart Settings >> Symbol >> Symbol". And please get us an image of the chart, even if it is empty, as there are still things we can tell from it. Follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-23 15:04:03] |
| Musyoka - Posts: 6 |
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Hello, I had initially issues with 6EM26-CME, EURUSD, 6BM26-CME, GBPUSD, 6JM26-CME, USDJPY. 6EM26-CME, EURUSD, 6JM26-CME and USDJPY have been sorted. 6BM26-CME and GBPUSD have issues until now - ALL THE STUDIES OVERLAID ARE INVISIBLE. |
| [2026-03-23 15:38:23] |
| Musyoka - Posts: 6 |
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https://www.sierrachart.com/image.php?Image=1774280249792.png
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| [2026-03-23 18:09:50] |
| John - SC Support - Posts: 46104 |
|
The image looks fine. You have a "Volume by Price" study displayed on that chart. What is a study that is not showing on that chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-23 23:12:29] |
| Musyoka - Posts: 6 |
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Volume Weighted Average Price(in the YEARLY, QUARTERLY, MONTHLY, WEEKLY, DAILY and INTRADAY CHARTS) and Bollinger Bands in the DAILY CHART. But the issue has been sorted now. Many thanks. |
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