Support Board
Date/Time: Thu, 19 Mar 2026 15:35:42 +0000
Re: Monthly Historical Download Limit -- What Constitutes A Request?
View Count: 15
| [2026-03-19 11:56:22] |
| User261655 - Posts: 43 |
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It looks like I exceeded the 5,000 limit for monthly historical download requests. Can you help me understand how this might have happened so I can avoid it in the future? I have three chartbooks tracking maybe 8-10 symbols. We're 19 days into this month. Does that mean I somehow made 26 requests per day every single day -- like once per hour? For the rest of this month, will this only impact charts with a timeframe from 1 day or higher? In other words, will my tick-based/intraday data be unaffected? I've noticed that in the events, SierraChart seems to attempt to download data at 6PM, 7PM, and 8PM on the dot (EST). Sorry for all the questions. I'm genuinely perplexed. Thanks! |
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