Support Board
Date/Time: Tue, 17 Mar 2026 20:47:59 +0000
Unable to fix the Delayed data feed issue
View Count: 17
| [2026-03-17 16:27:42] |
| User779383 - Posts: 2 |
|
Hello, I still have delayed data in Sierra Chart and I have signed up for the right package. Could I know if anything is pending from my side and why I am not able get the data feed correctly. It is delayed currently. Regards Vikra |
| [2026-03-17 19:09:56] |
| John - SC Support - Posts: 45154 |
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You did not have an active Sierra Chart account on March 1, 2026, therefore the exchange did not renew. And when you activated your account again, you did not activate the exchange(s) for the CME Group. You can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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