Support Board
Date/Time: Fri, 13 Mar 2026 10:06:24 +0000
account pause
View Count: 16
| [2026-03-13 07:44:05] |
| User265150 - Posts: 14 |
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Hello - is there an option to pause my subscription. Please note i definitely don't want to cancel as it takes so long to set Sierra up as I want it- that said, I won't actually need it for trading for a few months, so I was wondering if I could pause payment without losing my login and configuration etc?
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| [2026-03-13 08:07:45] |
| Sierra_Chart Engineering - Posts: 23201 |
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We have disabled the renewals on your Sierra Chart account. You will not lose anything.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-13 09:11:31] |
| User265150 - Posts: 14 |
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that's great - thank you...presumably to get it live again, I just drop you a message in this thread?
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To post a message in this thread, you need to log in with your Sierra Chart account: