Support Board
Date/Time: Thu, 12 Mar 2026 16:33:07 +0000
Request for Refund of Service Account Balance
View Count: 20
| [2026-03-12 12:54:52] |
| User345414 - Posts: 2 |
|
Hello, I had previously deposited funds into my service account. However, due to the complexity of navigating multiple agencies and the extensive documentation required, I decided to close my account and withdrew the funds from my Dorman account. Could you please let me know if it is possible to withdraw the remaining balance from my service account? Ideally, I would appreciate it if the amount could be refunded to my original method of payment. Alternatively, if a direct refund is not possible, I would be grateful if you could provide step-by-step guidance on the actions I need to take to receive the refund. Thank you for your assistance. Kind regards, Panna Siyag |
| [2026-03-12 15:11:28] |
| John - SC Support - Posts: 45074 |
|
We have created an Account Support Ticket for this. You can access it at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1773327844494894680 Only you and Sierra Chart can access that ticket. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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