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Date/Time: Tue, 03 Mar 2026 09:44:42 +0000



DOM Recent Bid Ask dissapears

View Count: 13

[2026-03-03 07:30:42]
User453636 - Posts: 19
Dear Support Team!

I have just updated my client to 2887 this morning.
I'm using Rithmic as a data provider.

When I set my DOM's tick size to 0.5, everything dissapears from the recent bid ask, and even tho price moves to a direction, nothing is appearing on said columns.
If I set the tick size to 0.25 it appears again and working great!

This happenes with Rithmic and SC Data (10 min delayed Denali) aswell. So I'm assuming it's a cliend sided error.

Thanks.

Tamas
[2026-03-03 07:56:58]
Sierra_Chart Engineering - Posts: 23105
There are implementation changes with this functionality and there is a standard way of doing combining and it is explained here:
Global Trade Settings Windows: Combining Price Levels for Market Data Columns in the Chart/Trade DOM
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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