Support Board
Date/Time: Mon, 02 Mar 2026 17:11:33 +0000
rithmic connection issue
View Count: 27
| [2026-03-02 15:04:02] |
| User981449 - Posts: 43 |
|
Hi, today I’m having trouble connecting Sierra Chart to the Rithmic server. rTrader Pro connects without any issues, so I’m not sure where the problem lies. Logs: 2026-03-02 09:51:16.675 | Trade activity files set size: 1088 2026-03-02 09:51:16.684 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-02 09:51:16.696 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2026-03-02 09:51:16.696 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2026-03-02 09:51:16.696 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. 2026-03-02 09:51:16.760 | Created the DTC Protocol server. 2026-03-02 09:51:16.761 | DTC Protocol Server listening on port 11099. Address: 0.0.0.0 2026-03-02 09:51:16.761 | Reading Internal Order ID file. 2026-03-02 09:51:16.765 | Reading Trade Orders file. 2026-03-02 09:51:16.769 | Reading Trade Positions file. 2026-03-02 09:51:16.772 | Reading Trade Account Data files. 2026-03-02 09:51:16.793 | Software version: 2887 64-bit 2026-03-02 09:51:16.794 | OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3050/PCIe/SSE2) 2026-03-02 09:51:16.794 | Primary Thread ID: 18308 2026-03-02 09:51:16.794 | Usage end date: 2026-10-21 2026-03-02 09:51:16.794 | Enabled for: Advanced Features 2. 2026-03-02 09:51:16.794 | Enabled for: Sierra Chart Historical Data Service. 2026-03-02 09:51:16.794 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-03-02 09:51:16.794 | Enabled for: Delayed Denali Exchange Data Feed. 2026-03-02 09:51:16.794 | Enabled for exchange2: COMEX 2026-03-02 09:51:16.794 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-03-02 09:51:16.794 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-03-02 09:51:16.794 | Custom symbol settings values: enabled 2026-03-02 09:51:16.794 | Chart Update Interval: 1000 2026-03-02 09:51:16.794 | Intraday Data Storage Time Unit: 0 2026-03-02 09:51:16.794 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2026-03-02 09:51:16.794 | 2026-03-02 14:51:16 Local computer time in UTC 2026-03-02 09:51:16.794 | 2026-03-02 09:51:16 Local computer time in SC Time Zone 2026-03-02 09:51:16.794 | 2026-03-02 14:51:08 Server time in UTC 2026-03-02 09:51:16.794 | Local computer UTC time and Server UTC time difference: 4 seconds. 2026-03-02 09:51:16.794 | Program path: D:\SC\ 2026-03-02 09:51:16.794 | Data Files path: D:\SC\Data\ 2026-03-02 09:51:16.795 | OS Version Number: 10.0 2026-03-02 09:51:16.795 | Locale Setting: C 2026-03-02 09:51:16.795 | Crash reporter started: true 2026-03-02 09:51:16.795 | 2026-03-02 09:51:16.795 | Created the DTC Protocol historical data server. 2026-03-02 09:51:16.795 | HD Server Manager | Listening on port 11098. 2026-03-02 09:51:16.795 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2026-03-02 09:51:16.806 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-03-02 09:51:16.926 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-03-02 09:51:16.926 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-03-02 09:51:17.165 | Received 5 login tokens. 2026-03-02 09:51:17.374 | Symbol settings MD5 received. Request ID: 1. 2026-03-02 09:51:17.374 | Symbol settings are up-to-date for rithmic_v2.trading. 2026-03-02 09:51:17.443 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2026-03-02 09:51:17.443 | Rithmic Direct - DTC | Wrote file: D:\SC\RithmicConnections.json. Size: 110576 2026-03-02 09:51:17.444 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-02 09:51:17.444 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2026-03-02 09:51:17.444 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-02 09:51:17.444 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2026-03-02 09:51:19.301 | Requested user files to download. 2026-03-02 09:51:20.009 | File to download: TWFX_FREE_ZZS_ARM64.dll. Action: 1 2026-03-02 09:51:20.032 | File to download: TWFX_FREE_SWS_ARM64.dll. Action: 1 2026-03-02 09:51:20.052 | File to download: TWFX_FREE_ARM64.dll. Action: 1 2026-03-02 09:51:20.070 | File to download: TWFX_FREE_SWS_64.dll. Action: 1 2026-03-02 09:51:20.098 | File to download: TWFX_FREE_ZZS_64.dll. Action: 1 2026-03-02 09:51:20.125 | File to download: TWFX_FREE_64.dll. Action: 1 2026-03-02 09:51:20.154 | File to download: sst_FreeBundle_ARM64.dll. Action: 1 2026-03-02 09:51:20.167 | File to download: sst_FreeBundle_64.dll. Action: 1 2026-03-02 09:51:20.190 | File to download: OrderFlowLabs.com.free_64.dll. Action: 1 2026-03-02 09:51:20.219 | File to download: OrderFlowLabs.com.free_ARM64.dll. Action: 1 2026-03-02 09:51:20.234 | File to download: morningcoffeetrades_64.dll. Action: 1 2026-03-02 09:51:20.260 | File to download: morningcoffeetrades-pro_64.dll. Action: 1 2026-03-02 09:51:20.284 | File to download: morningcoffeetrades-all_64.dll. Action: 1 2026-03-02 09:51:20.314 | File to download: Luda_DOM_64.dll. Action: 1 2026-03-02 09:51:20.361 | File to download: Highlight Resting Liquidity.dll. Action: 1 2026-03-02 09:51:20.377 | File to download: boostyourcharts_Highlight_Resting_Liquidity_ES_v2746.Cht. Action: 0 2026-03-02 09:51:20.377 | User files to download complete 2026-03-02 09:51:21.302 | 2026-03-02 09:51:21.302 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Frankfurt-Aggregated 2026-03-02 09:51:21.302 | Rithmic Direct - DTC | Trading server address/port: rsc-de.rithmic.com:40800 2026-03-02 09:51:21.303 | Rithmic Direct - DTC | Connecting to the server rsc-de.rithmic.com. Port 40800 2026-03-02 09:51:21.315 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-03-02 09:51:21.315 | DTC Client socket (1) | New receive buffer size: 0 2026-03-02 09:51:21.315 | DTC Client socket (1) | Connecting to IP: 184.104.190.18. 2026-03-02 09:51:21.336 | Rithmic Direct - DTC | Network connection to server complete. 2026-03-02 09:51:21.336 | Rithmic Direct - DTC | Starting socket receive thread. 2026-03-02 09:51:21.336 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-03-02 09:51:21.336 | Rithmic Direct - DTC | Sending logon request message. 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Received logon response. 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Server Name: . 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Successfully connected. 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Trading is supported. 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | OCO Orders supported. 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-03-02 09:51:21.618 | Rithmic Direct - DTC | Connection to server complete. 2026-03-02 09:51:21.618 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-02 09:51:32.684 | #1 NQH6.CME 1 Min | Reloading chart. 2026-03-02 09:51:32.934 | #1 NQH6.CME 1 Min | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2026-02-06 09:45:00. Next Bar Date Time: 2026-02-06 09:43:00. Filename: NQH6.CME.scid 2026-03-02 09:51:33.551 | #1 NQH6.CME 1 Min | Chart data loading complete. 2026-03-02 09:51:33.691 | Using symbol data fast lookup vector 2026-03-02 09:51:33.691 | Rithmic Direct - DTC | Starting real-time market data updates for: NQH6.CME. ID: 1 Service code: rithmic.trading 2026-03-02 09:51:33.691 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: NQH6.CME. 2026-03-02 09:51:33.691 | Rithmic Direct - DTC | Requesting security definition data for: NQH6.CME. ID: 1 2026-03-02 09:51:33.691 | Rithmic Direct - DTC | Using primary service for historical data for NQH6.CME 2026-03-02 09:51:33.691 | Starting DelayedDownloadMonitoringTimer 2026-03-02 09:51:33.691 | Starting HDTimeoutTimer 2026-03-02 09:51:33.691 | Historical data service client indicated that downloads are not enabled. Symbol: NQH6.CME. Data Type: Intraday data. 2026-03-02 09:51:33.691 | Historical data download ID 1 not found when removing ID from outstanding request set. 2026-03-02 09:51:33.691 | Real-time Intraday chart data file updates started for NQH6.CME 2026-03-02 09:51:33.691 | Intraday chart data file opened for NQH6.CME 2026-03-02 09:51:41.304 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. 2026-03-02 09:51:41.305 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | New receive buffer size: 0 2026-03-02 09:51:41.305 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Connecting to IP: 38.79.0.89. 2026-03-02 09:51:42.169 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | Number times message added: 1 2026-03-02 09:51:42.169 | Rithmic Direct - DTC | Wrote file: D:\SC\RithmicConnections.json. Size: 110576 2026-03-02 09:51:42.170 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-02 09:51:42.170 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | CloseSocket call. 2026-03-02 09:51:42.170 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-02 09:51:42.170 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Closed. 2026-03-02 09:55:58.525 | File >> Reconnect selected. 2026-03-02 09:55:58.525 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-03-02 09:55:58.525 | DTC Client socket (1) | CloseSocket call. 2026-03-02 09:55:58.525 | Rithmic Direct - DTC | Disconnected. 2026-03-02 09:55:58.525 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-03-02 09:55:58.525 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-03-02 09:55:58.547 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-03-02 09:55:58.547 | DTC Client socket (1) | Closed. 2026-03-02 09:56:02.533 | 2026-03-02 09:56:02.533 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2026-03-02 09:56:02.533 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2026-03-02 09:56:02.533 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2026-03-02 09:56:02.557 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-03-02 09:56:02.557 | DTC Client socket (1) | New receive buffer size: 0 2026-03-02 09:56:02.557 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2026-03-02 09:56:02.682 | Rithmic Direct - DTC | Network connection to server complete. 2026-03-02 09:56:02.682 | Rithmic Direct - DTC | Starting socket receive thread. 2026-03-02 09:56:02.682 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-03-02 09:56:02.682 | Rithmic Direct - DTC | Sending logon request message. 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Received logon response. 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Server Name: . 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Successfully connected. 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Trading is supported. 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | OCO Orders supported. 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-03-02 09:56:03.082 | Rithmic Direct - DTC | Connection to server complete. 2026-03-02 09:56:03.083 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-02 09:56:03.889 | Using symbol data fast lookup vector 2026-03-02 09:56:03.889 | Rithmic Direct - DTC | Starting real-time market data updates for: NQH6.CME. ID: 1 Service code: rithmic.trading 2026-03-02 09:56:03.889 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: NQH6.CME. 2026-03-02 09:56:03.889 | Rithmic Direct - DTC | Requesting security definition data for: NQH6.CME. ID: 1 2026-03-02 09:56:03.889 | Rithmic Direct - DTC | Using primary service for historical data for NQH6.CME 2026-03-02 09:56:03.889 | Historical data service client indicated that downloads are not enabled. Symbol: NQH6.CME. Data Type: Intraday data. 2026-03-02 09:56:03.889 | Historical data download ID 2 not found when removing ID from outstanding request set. 2026-03-02 09:56:03.889 | Real-time Intraday chart data file updates started for NQH6.CME 2026-03-02 09:56:03.889 | Intraday chart data file opened for NQH6.CME 2026-03-02 09:56:22.646 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. 2026-03-02 09:56:22.646 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 0 2026-03-02 09:56:22.646 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89. 2026-03-02 09:56:23.388 | Rithmic Direct - DTC | Wrote file: D:\SC\RithmicConnections.json. Size: 110576 2026-03-02 09:56:23.388 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-02 09:56:23.388 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. 2026-03-02 09:56:23.388 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | CloseSocket call. 2026-03-02 09:56:23.388 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-02 09:56:23.388 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Closed. 2026-03-02 09:58:25.805 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. 2026-03-02 09:58:25.805 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-03-02 09:58:25.805 | DTC Client socket (1) | CloseSocket call. 2026-03-02 09:58:25.805 | DTC Client socket (1) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-03-02 09:58:25.805 | DTC Client socket (1) | Max send buffers used during socket life: 3 2026-03-02 09:58:25.805 | DTC Client socket (1) | Max send buffer size during socket life: 406 2026-03-02 09:58:25.805 | Connection to the external service has been lost. 2026-03-02 09:58:25.805 | DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-02 09:58:25.805 | DTC Client socket (1) | Closed. 2026-03-02 09:58:25.820 | DTC Client socket (0) | CloseSocket call. 2026-03-02 09:58:25.820 | Rithmic Direct - DTC | Disconnected. 2026-03-02 09:58:25.820 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-03-02 09:58:29.816 | 2026-03-02 09:58:29.816 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated 2026-03-02 09:58:29.816 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2026-03-02 09:58:29.816 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2026-03-02 09:58:29.817 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-03-02 09:58:29.817 | DTC Client socket (1) | New receive buffer size: 0 2026-03-02 09:58:29.817 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2026-03-02 09:58:44.962 | Rithmic Direct - DTC | Network connection to server complete. 2026-03-02 09:58:44.962 | Rithmic Direct - DTC | Starting socket receive thread. 2026-03-02 09:58:44.962 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-03-02 09:58:44.962 | Rithmic Direct - DTC | Sending logon request message. 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Received logon response. 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Server Name: . 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Successfully connected. 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Trading is supported. 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | OCO Orders supported. 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-03-02 09:58:45.362 | Rithmic Direct - DTC | Connection to server complete. 2026-03-02 09:58:45.363 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-02 09:58:45.921 | Using symbol data fast lookup vector 2026-03-02 09:58:45.921 | Rithmic Direct - DTC | Starting real-time market data updates for: NQH6.CME. ID: 1 Service code: rithmic.trading 2026-03-02 09:58:45.921 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: NQH6.CME. 2026-03-02 09:58:45.921 | Rithmic Direct - DTC | Requesting security definition data for: NQH6.CME. ID: 1 2026-03-02 09:58:45.921 | Rithmic Direct - DTC | Using primary service for historical data for NQH6.CME 2026-03-02 09:58:45.921 | Historical data service client indicated that downloads are not enabled. Symbol: NQH6.CME. Data Type: Intraday data. 2026-03-02 09:58:45.921 | Historical data download ID 3 not found when removing ID from outstanding request set. 2026-03-02 09:58:45.921 | Real-time Intraday chart data file updates started for NQH6.CME 2026-03-02 09:58:45.921 | Intraday chart data file opened for NQH6.CME 2026-03-02 09:58:49.819 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. 2026-03-02 09:58:49.819 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | New receive buffer size: 0 2026-03-02 09:58:49.819 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Connecting to IP: 38.79.0.89. 2026-03-02 09:59:09.830 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (3) | Creating socket. Using TLS 1.2. 2026-03-02 09:59:09.830 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (3) | New receive buffer size: 0 2026-03-02 09:59:09.830 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (3) | Connecting to IP: 38.79.0.89. 2026-03-02 09:59:25.205 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. 2026-03-02 09:59:25.205 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-03-02 09:59:25.205 | DTC Client socket (1) | CloseSocket call. 2026-03-02 09:59:25.205 | DTC Client socket (1) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-03-02 09:59:25.206 | DTC Client socket (1) | Max send buffers used during socket life: 3 2026-03-02 09:59:25.206 | DTC Client socket (1) | Max send buffer size during socket life: 406 2026-03-02 09:59:25.206 | Connection to the external service has been lost. 2026-03-02 09:59:25.206 | DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-02 09:59:25.206 | DTC Client socket (1) | Closed. 2026-03-02 09:59:25.221 | DTC Client socket (0) | CloseSocket call. 2026-03-02 09:59:25.221 | Rithmic Direct - DTC | Disconnected. 2026-03-02 09:59:25.221 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-03-02 09:59:29.215 | 2026-03-02 09:59:29.215 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated 2026-03-02 09:59:29.215 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2026-03-02 09:59:29.215 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2026-03-02 09:59:29.215 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-03-02 09:59:29.216 | DTC Client socket (1) | New receive buffer size: 0 2026-03-02 09:59:29.216 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2026-03-02 09:59:29.345 | Rithmic Direct - DTC | Network connection to server complete. 2026-03-02 09:59:29.345 | Rithmic Direct - DTC | Starting socket receive thread. 2026-03-02 09:59:29.345 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-03-02 09:59:29.345 | Rithmic Direct - DTC | Sending logon request message. 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Received logon response. 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Server Name: . 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Successfully connected. 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Trading is supported. 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | OCO Orders supported. 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-03-02 09:59:29.739 | Rithmic Direct - DTC | Connection to server complete. 2026-03-02 09:59:29.740 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-02 09:59:29.945 | Using symbol data fast lookup vector 2026-03-02 09:59:29.945 | Rithmic Direct - DTC | Starting real-time market data updates for: NQH6.CME. ID: 1 Service code: rithmic.trading 2026-03-02 09:59:29.945 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: NQH6.CME. 2026-03-02 09:59:29.945 | Rithmic Direct - DTC | Requesting security definition data for: NQH6.CME. ID: 1 2026-03-02 09:59:29.945 | Rithmic Direct - DTC | Using primary service for historical data for NQH6.CME 2026-03-02 09:59:29.945 | Historical data service client indicated that downloads are not enabled. Symbol: NQH6.CME. Data Type: Intraday data. 2026-03-02 09:59:29.946 | Historical data download ID 4 not found when removing ID from outstanding request set. 2026-03-02 09:59:29.946 | Real-time Intraday chart data file updates started for NQH6.CME 2026-03-02 09:59:29.946 | Intraday chart data file opened for NQH6.CME 2026-03-02 09:59:30.865 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2026-03-02 09:59:30.865 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (3) | CloseSocket call. 2026-03-02 09:59:30.865 | Rithmic Direct - DTC | HTTP response receiving connection points not completed or OK. 2026-03-02 09:59:30.865 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (3) | Closed. 2026-03-02 09:59:49.212 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (3) | Creating socket. Using TLS 1.2. 2026-03-02 09:59:49.212 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (3) | New receive buffer size: 0 2026-03-02 09:59:49.212 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (3) | Connecting to IP: 38.79.0.89. 2026-03-02 09:59:49.953 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (3) | Socket gracefully closed by remote side. | Number times message added: 1 2026-03-02 09:59:49.954 | Rithmic Direct - DTC | Wrote file: D:\SC\RithmicConnections.json. Size: 110576 2026-03-02 09:59:49.954 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-02 09:59:49.954 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (3) | CloseSocket call. 2026-03-02 09:59:49.954 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-02 09:59:49.954 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (3) | Closed. 2026-03-02 10:01:51.114 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | CloseSocket call. 2026-03-02 10:01:51.114 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Shutdown started. Waiting for graceful close. 2026-03-02 10:02:10.049 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. 2026-03-02 10:02:10.049 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. 2026-03-02 10:02:10.049 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Closed. |
| [2026-03-02 15:12:19] |
| User981449 - Posts: 43 |
|
I tried both Bulenox Rithmic and Apex Rithmic account but no luck.
|
| [2026-03-02 15:32:10] |
| User981449 - Posts: 43 |
|
all fine my Denali data payment didn't go through. that's why I had issues.
|
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