Support Board
Date/Time: Wed, 25 Feb 2026 06:00:35 +0000
please refund give up set up totally with old one more than month already without helping
View Count: 32
| [2026-02-24 19:55:27] |
| User137989 - Posts: 8 |
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you should have customer support chat quick and easy now i been set up to long already please refund then will try something else give up now even chatgpt help can not set up to long now thank you
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| [2026-02-24 20:08:39] |
| John - SC Support - Posts: 44784 |
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We think you are asking for a refund. You have 24 days of Usage Time remaining. We only refund Usage Time in whole month increments, so there is nothing we can refund in terms of the remaining time in your account. Exchange Fees are not refundable. You have a Services Surplus balance of $0.00, so there is nothing to refund in this regard. Therefore, there is nothing for us to do. If you do nothing at this point, then your account will automatically be put in an expired state after March 19, 2026. The exchange that you have active will stop on March 1, 2026, since these renew on a calendar month basis. Refer to our Refund Policy at the following link: Sierra Chart Purchase and License Information: Refunds For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-24 20:09:09
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