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Date/Time: Thu, 09 Apr 2026 22:28:11 +0000



Cannot find saved drafts of support ticket posts

View Count: 156

[2026-02-22 22:38:25]
diatom - Posts: 9
Hi
For a support ticket I had on the go, I accidentally clicked save as draft. Now I cannot see it.
Where do I go in my account to see these?
Thanks
Mark
[2026-02-22 22:43:27]
Sierra_Chart Engineering - Posts: 23466
Do you know what thread on the message board, that it was saved into? It will be at the bottom of that thread.

There will be a button to load the draft.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2026-02-23 07:59:04]
diatom - Posts: 9
I posted to the support board, but that surely should not matter as I was expecting to see the draft under View My Posts / Threads. I dont understand why my drafts do not show under View My Posts / Threads.
[2026-02-23 16:08:05]
Sierra Chart - Max - Posts: 5916
We see your draft is for a new thread, so you should be able to view it if you start a blank thread. Select the link below and then note a line for the drafts above the entry for the thread. If you have more than 1 draft, it will be a single line that states "# Drafts". So you will need to click on this to view your drafts.

https://www.sierrachart.com/SupportBoard.php?do=NewThread&ForumID=0
Sierra Chart Support
Date Time Of Last Edit: 2026-02-23 17:26:29

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