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Date/Time: Sun, 03 Mar 2024 23:14:14 +0000



Pivot point did not show up correctly

View Count: 955

[2014-10-23 14:50:34]
User93731 - Posts: 79
Hi:
My pivot point level did show up but did not show up correctly after rollover takes place. I used rithmic data feed. Please help again.

Thanks
[2014-10-23 15:15:57]
Sierra Chart Engineering - Posts: 104368
We need to see an image of the chart when you have the Pivot Points study on it.

Provide an image of the chart, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2014-10-23 17:45:28]
User93731 - Posts: 79
Hi:
Attached, please find this image.

http://www.sierrachart.com/image.php?l=1414084890383.png

Thank you for your help.


[2014-10-23 19:09:56]
Sierra Chart Engineering - Posts: 104368
Go into the Scale settings for the Pivot Points study. Here are instructions:
http://www.sierrachart.com/index.php?page=doc/doc_Scaling.html#ScaleWindowStudy

Make sure the Scale Range is set to "Same As Region".

After this select Chart >> Reset Scales.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-10-24 03:46:50]
User93731 - Posts: 79
Hi:
I follow your direction ( have the main price chart set as "Automatice" and Study set as "Same as region",
then Chart>> Reset Scale. It still not working...


[2014-10-24 03:56:07]
Sierra Chart Engineering - Posts: 104368
We need to understand the nature of the problem.

After you follow our instructions, set the chart bars to 1 hour per bar and post an image of the chart by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-10-24 04:49:19]
User93731 - Posts: 79
Hi:
I used the different datafeed (Interactive broker) and my pivot points are all correct. There was some problem with datafeed with Rithmic a couple days ago and I suspect there is missig data from this incident which caused the wrong calculation. How could I reload the data and recalcualte this study?

Thanks,


[2014-10-24 05:20:24]
Sierra Chart Engineering - Posts: 104368
If there is missing data refer to help topic 7 here:
Http://www.sierrachart.com/index.php?page=doc/helpdetails7.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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