Support Board
Date/Time: Thu, 19 Feb 2026 19:40:37 +0000
technical
View Count: 12
| [2026-02-19 16:17:00] |
| User548772 - Posts: 21 |
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Hello, today my chart just froze. it happens sometimes. Why does this happen and how can I avoid it? Thank u for ur supprt. Best regards Tasnim |
| [2026-02-19 18:32:16] |
| John - SC Support - Posts: 44709 |
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The data is being sent over the Internet, so any issue anywhere along the way can have an impact on how the data gets to you. When this occurs, please get us your Message Log and we'll see if there is something specific in it. Follow these instructions to get us the log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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