Support Board
Date/Time: Thu, 19 Feb 2026 04:37:21 +0000
v2883 crash - null ptr
View Count: 42
| [2026-02-18 19:18:53] |
| User719512 - Posts: 419 |
|
Can repro this consistently. Have .dmp files if you want. Using Sierra as normal, same chart as I always use. Open Trade Activity Log Select Trades tab (dont think this matters) Click to open Display Settings Click Set to Todays Date >> OK (dialog closes) Click to open Display Settings >>> CRASH Exception thrown at 0x00007FFEBF030D7E (ntdll.dll) in SierraChart_64.exe: 0xC0000005: Access violation reading location 0x0000000000000000. Stack > ntdll.dll!RtlpAllocateHeap() Unknown ntdll.dll!RtlpAllocateNTHeapInternal() Unknown ntdll.dll!RtlAllocateHeap() Unknown SierraChart_64.exe!0000000141532724() Unknown SierraChart_64.exe!000000014137e064() Unknown SierraChart_64.exe!0000000140e4164b() Unknown SierraChart_64.exe!0000000140e3f46f() Unknown SierraChart_64.exe!0000000140ee8516() Unknown SierraChart_64.exe!0000000140ee7a70() Unknown user32.dll!00007ffebdd06b46() Unknown user32.dll!00007ffebdd0660c() Unknown SierraChart_64.exe!00000001413874a4() Unknown user32.dll!00007ffebdd06b46() Unknown user32.dll!00007ffebdd0459d() Unknown SierraChart_64.exe!0000000141391836() Unknown SierraChart_64.exe!0000000141391e99() Unknown SierraChart_64.exe!000000014154a067() Unknown SierraChart_64.exe!0000000141506ece() Unknown kernel32.dll!00007ffebea5e8d7() Unknown ntdll.dll!RtlUserThreadStart() Unknown Also, open Sierra do not open any charts > ntdll.dll!RtlpInsertFreeBlock() Unknown ntdll.dll!RtlpDeCommitFreeBlock() Unknown ntdll.dll!RtlpFreeHeap() Unknown ntdll.dll!RtlFreeHeap() Unknown SierraChart_64.exe!000000014153209c() Unknown SierraChart_64.exe!0000000140bbffb3() Unknown SierraChart_64.exe!0000000140bc379c() Unknown SierraChart_64.exe!0000000140bc3157() Unknown SierraChart_64.exe!0000000140bc5665() Unknown SierraChart_64.exe!0000000140e3d974() Unknown SierraChart_64.exe!0000000140bb562a() Unknown SierraChart_64.exe!0000000140bbc611() Unknown SierraChart_64.exe!000000014021f08b() Unknown user32.dll!00007ffebdd06b46() Unknown user32.dll!00007ffebdd0660c() Unknown SierraChart_64.exe!00000001413874a4() Unknown user32.dll!00007ffebdd06b46() Unknown user32.dll!00007ffebdd0459d() Unknown SierraChart_64.exe!0000000141391836() Unknown SierraChart_64.exe!0000000141391e99() Unknown SierraChart_64.exe!000000014154a067() Unknown SierraChart_64.exe!0000000141506ece() Unknown kernel32.dll!00007ffebea5e8d7() Unknown ntdll.dll!RtlUserThreadStart() Unknown Went back to v2882 and cannot repro |
| [2026-02-18 23:02:42] |
| Sierra_Chart Engineering - Posts: 22908 |
|
We are able to reproduce. We are fixing it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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