Support Board
Date/Time: Tue, 31 Mar 2026 04:42:59 +0000
Switching to CQG/Rithmic
View Count: 226
| [2026-02-12 17:04:12] |
| Jimmyy - Posts: 318 |
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I will have to unfortunately switch from Teton to either CQG or Rithmic because even upon multiple requests, SC is not providing market data for Nasdaq Cash index, the second biggest index in the world. With which service (CQG/Rithmic) will I be able to get Nasdaq cash index into my SC smoothly? For trading CME, I will continue to use Denali data. |
| [2026-02-12 19:06:07] |
| John - SC Support - Posts: 45373 |
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Either CQG or Rithmic would be fine. We do not know which of them offers that particular index, so check which of them has it (most likely CQG has the data).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-04 16:03:57] |
| Jimmyy - Posts: 318 |
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So, I am getting NDX data from IBKR and its working pretty well. There is just one issue and that is that after every candle close, for the new candle, the open price is being registered as the last price of the previous candle which most of the times is not the case. And so, I have to re download the data at every new candle to fix it. Just letting yall know incase if its fixable. |
| [2026-03-04 16:42:08] |
| John - SC Support - Posts: 45373 |
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Please get us a "Before" and "After" image of this situation. So before you redownload the data and then after you redownload the data. Follow these instructions to get us the images: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) If there is a particular area that shows this more explicitly, then please point out where this is located in the images. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-04 17:06:31] |
| Jimmyy - Posts: 318 |
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Check the open price of the newest green candle where my cursor is (before and after) and check the last price of the red candle
Date Time Of Last Edit: 2026-03-04 17:06:47
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| [2026-03-05 06:18:28] |
| Sierra_Chart Engineering - Posts: 23380 |
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We are not able to solve this. This is just the behavior of the Interactive Brokers data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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