Support Board
Date/Time: Wed, 11 Feb 2026 17:15:00 +0000
Data delay
View Count: 32
| [2026-02-11 13:48:29] |
| JVincent - Posts: 35 |
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The non-farm payrolls data came out at 8:30 EST, the data didn't come across on my chart until 8:41??....the bars were time-tagged at 8:30 EST...is there an issue with my feed? never seen this before...please advise.
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| [2026-02-11 13:57:30] |
| Sierra_Chart Engineering - Posts: 22806 |
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This is because you are receiving delayed data. Activate the exchanges that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-11 14:04:40] |
| JVincent - Posts: 35 |
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Yes, noticed I'm 10min delayed...I've never had to do this before...which one do I activate? is it CBOT non-professional top of book? says that expired 1/31/2026...I don't see the Teton feed on the list...and why did this happen?
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| [2026-02-11 14:20:48] |
| Sierra_Chart Engineering - Posts: 22806 |
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If you require data from the CBOT, then the correct exchange to activate is the CBOT nonprofessional top of book, if you are nonprofessional, which is usually the case, and if you do not need market depth data. This is the reason the exchange did not get reactivated at the beginning of the month: 2026-02-01 00:05:16 UTC FuturesAcct Denali Data Feed: Updated the Auto-Renew status for CBOT non-professional top-of-book (CBOT_TOP_OF_BOOK) to (0). Reason: Insufficient account balance for renewal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-11 14:21:38
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