Support Board
Date/Time: Wed, 04 Feb 2026 05:17:35 +0000
Problem Sim trading.
View Count: 47
| [2026-02-03 18:37:42] |
| Tin43 - Posts: 157 |
|
I'm sim trading. I coded a trading system that was perfectly fine till today. It's working on replay mode, but in live mode orders are not send, I got this error: 2026-02-03 13:32:37.135 | Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 3754101. Service Order ID: (none). Symbol: NQH26. Account: 5MINUTE * Maybe I changed something and i don't remember? I installed the new version.. 2875 64bit (55655) |
| [2026-02-03 20:43:04] |
| John - SC Support - Posts: 44406 |
|
Are you trying to send the order to the Trading Evaluator service? If so, then you need to ensure that you are selecting the "Trading Evaluator - Delayed" in the Data/Trade Service Settings, as you do not have real-time data for the NQ (or any CME Group products). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-03 20:50:24] |
| Tin43 - Posts: 157 |
|
Ok that worked! thanks! |
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