Support Board
Date/Time: Fri, 30 Jan 2026 17:33:43 +0000
Stuck data on all chartbooks
View Count: 14
| [2026-01-30 14:18:23] |
| User909252 - Posts: 21 |
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Having an issue lately where my chartbooks will no longer update data. Even if I do a fresh chartbook and delete/redownload data. I've sent in the message log via send for analysis. As of right now, I cannot get any data to work. |
| [2026-01-30 15:53:35] |
| John - SC Support - Posts: 44317 |
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There is nothing in the log showing any issues. Please go through the items at the following link: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart But we also need to point out that you are setup to get your data from Rithmic, so you would need to check with them on any issues on their end as well. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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