Login Page - Create Account

Support Board


Date/Time: Wed, 28 Jan 2026 07:58:27 +0000



2870 adds lag switching to chartbooks with a trade window active.

View Count: 54

[2026-01-27 20:57:19]
Mike456039 - Posts: 45
moved from 2861 to 2870 on my live trading install, and there is now a ~1sec lag when switching chartbook tabs.

My other installs on 2870 are perfect, snappy, and have no problems.

The problem is having a trade window active - either floating or attached to a chart.

Remove trade windows = snappy switch between chartbooks
There is no lag switching from a chartbook with a trade window active to a chartbook without a trade window active.

But if a trade window is active ther is approx 0.5-1sec lag switching to that chartbook for it to load up (tried OpenGL on or off)

Sounds minor, but it's very distracting, and for my trading install, I had to roll back.
[2026-01-27 22:32:31]
Sierra_Chart Engineering - Posts: 22557
Yes we know and we explain this here:

Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off | Post: 434343

There is a huge advantage to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-01-27 22:32:38

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account