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Date/Time: Wed, 28 Jan 2026 07:59:26 +0000



Linux and NTP

View Count: 34

[2026-01-27 15:21:24]
User165981 - Posts: 17
I'm trying to make the move to Linux Mint. So far everything seems to be working but I see the following in the logs:
2026-01-27 10:12:52.337 | NTP Client | Sending packet to ntp_usmw.sierrachart.com:11497
2026-01-27 10:13:22.349 | NTPClient (4) | Ignored Send call. Socket is not connected.

What is this?

Thanks!
[2026-01-27 17:03:40]
John - SC Support - Posts: 44248
That is related to the Network Time Protocol, which sets the clock for your system. We are not certain what those specific errors are coming from - it may be simply that you are doing this on an emulator, which has a problem with it.

But, these are nothing to be concerned with, as they do not impact the software itself. Refer to the following regarding NTP, so you can turn it off if you want:
Network Time Protocol Client
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-01-28 06:52:16]
Sierra_Chart Engineering - Posts: 22557
We will have to look into this later. There is some problem with UDP socket implementation Sierra Chart uses on Wine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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