Login Page - Create Account

Support Board


Date/Time: Fri, 23 Jan 2026 04:22:48 +0000



Sierra Server Side Sym service is not working

View Count: 51

[2026-01-23 01:34:09]
Meklon - Posts: 259
Hello Support,

As of 6 PM EST market open today there is problem login into Sierra Server Side Sym environment. The Sierra Chart main website was also not available.

Literally several min ago login has finally worked, but the orders are not being accepted on the Sym environment.
[2026-01-23 01:42:07]
Sierra_Chart Engineering - Posts: 22488
We are checking. We are aware of the earlier problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account