Support Board
Date/Time: Fri, 16 Jan 2026 20:07:27 +0000
trading dom not opening
View Count: 20
| [2026-01-16 15:46:10] |
| woodson - Posts: 6 |
|
Talked with my broker, he says all is well at their end, issue is with Sierra Charts. After 'decades' of good performance somehow the Sierra Chart program will not let me open a trading DOM for the ESH26 futures contracts. dunno what happened, it just glitched yesterday as the opening bell, never to correct. Please advise as I am totally confused. Telephone me if possible or better still if you can fix from your end that would be great. I do not recall touching anything to cause the issue, but you never know. Thanks L. Woodson |
| [2026-01-16 19:30:40] |
| Sierra_Chart Engineering - Posts: 22419 |
|
We need to understand this better. So you go to open a Trading DOM, through File >> Find Symbol and you do not see it after you open it?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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