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Date/Time: Sat, 04 May 2024 13:44:46 +0000



SC Data Feed Connection

View Count: 956

[2014-10-20 23:09:08]
User44130 - Posts: 23
Cannot connect to SC Data Feed, what's problem?


Mapping ESZ14 to ESZ4. Service code: cme | 2014-10-20 17:02:47
SC Exchange Data | Starting real-time market data updates for: ESZ4. ID: 1 | 2014-10-20 17:02:47
Using username 0 | 2014-10-20 17:02:47
SC Exchange Data | Connecting to the server scddf2.sierracharts.com. Port 443 | 2014-10-20 17:02:47
Intraday data recording state for symbol ESZ14 is set to pending. | 2014-10-20 17:02:47
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:47
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:47
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:02:47
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:02:47
HD Request # 11 | Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme | 2014-10-20 17:02:47
HD Request # 11 | Download start Date-Time: 2014-10-20 10:13:51.0 | 2014-10-20 17:02:47
HD Request # 11 | Using server: scddf1.sierracharts.com port 10149 | 2014-10-20 17:02:47
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:47
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:47
HD Request # 11 | Error downloading historical Intraday data for ESZ14. The network socket has been closed. Retrying download. | 2014-10-20 17:02:47 *
HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ14 | 2014-10-20 17:02:47

HD Request # 12 | Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme | 2014-10-20 17:02:47
HD Request # 12 | Download start Date-Time: 2014-10-20 10:13:51.0 | 2014-10-20 17:02:47
HD Request # 12 | Using server: scddf2.sierracharts.com port 10149 | 2014-10-20 17:02:47
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:47
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:47
HD Request # 12 | Error downloading historical Intraday data for ESZ14. The network socket has been closed. Retrying download. | 2014-10-20 17:02:47 *
HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ14 | 2014-10-20 17:02:47

HD Request # 13 | Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme | 2014-10-20 17:02:47
HD Request # 13 | Download start Date-Time: 2014-10-20 10:13:51.0 | 2014-10-20 17:02:47
HD Request # 13 | Using server: scddf1.sierracharts.com port 10149 | 2014-10-20 17:02:47
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:47
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:47
HD Request # 13 | Error downloading historical Intraday data for ESZ14. The network socket has been closed. Retrying download. | 2014-10-20 17:02:47 *
HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ14 | 2014-10-20 17:02:47
HD Request # 13 | Intraday download COMPLETE for ESZ14. Completion time: 0s. Unique request ID: 4 | 2014-10-20 17:02:47
Real-time Intraday chart data file updates started for ESZ14 | 2014-10-20 17:02:47

Using username 0 | 2014-10-20 17:02:49
SC Exchange Data | Connecting to the server scddf1.sierracharts.com. Port 443 | 2014-10-20 17:02:49
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:49
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:49
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:02:49
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:02:49
Using username 0 | 2014-10-20 17:02:51
SC Exchange Data | Connecting to the server scddf2.sierracharts.com. Port 443 | 2014-10-20 17:02:51
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:51
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:51
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:02:51
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:02:51
Using username 0 | 2014-10-20 17:02:53
SC Exchange Data | Connecting to the server scddf1.sierracharts.com. Port 443 | 2014-10-20 17:02:53
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:53
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:53
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:02:53
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:02:53
Using username 0 | 2014-10-20 17:02:55
SC Exchange Data | Connecting to the server scddf2.sierracharts.com. Port 443 | 2014-10-20 17:02:55
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:55
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:55
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:02:55
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:02:55
Using username 0 | 2014-10-20 17:02:57
SC Exchange Data | Connecting to the server scddf1.sierracharts.com. Port 443 | 2014-10-20 17:02:57
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:57
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:57
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:02:57
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:02:57
Using username 0 | 2014-10-20 17:02:59
SC Exchange Data | Connecting to the server scddf2.sierracharts.com. Port 443 | 2014-10-20 17:02:59
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:02:59
Socket (0) | Shutdown and closed. | 2014-10-20 17:02:59
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:02:59
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:02:59
Using username 0 | 2014-10-20 17:03:01
SC Exchange Data | Connecting to the server scddf1.sierracharts.com. Port 443 | 2014-10-20 17:03:01
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:03:01
Socket (0) | Shutdown and closed. | 2014-10-20 17:03:01
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:03:01
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:03:01
Using username 0 | 2014-10-20 17:03:03
SC Exchange Data | Connecting to the server scddf2.sierracharts.com. Port 443 | 2014-10-20 17:03:03
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:03:03
Socket (0) | Shutdown and closed. | 2014-10-20 17:03:03
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:03:03
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:03:03
Using username 0 | 2014-10-20 17:03:05
SC Exchange Data | Connecting to the server scddf1.sierracharts.com. Port 443 | 2014-10-20 17:03:05
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:03:05
Socket (0) | Shutdown and closed. | 2014-10-20 17:03:05
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:03:05
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:03:05
Using username 0 | 2014-10-20 17:03:07
SC Exchange Data | Connecting to the server scddf2.sierracharts.com. Port 443 | 2014-10-20 17:03:07
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:03:07
Socket (0) | Shutdown and closed. | 2014-10-20 17:03:07
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:03:07
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:03:07
Using username 0 | 2014-10-20 17:03:09
SC Exchange Data | Connecting to the server scddf1.sierracharts.com. Port 443 | 2014-10-20 17:03:09
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:03:09
Socket (0) | Shutdown and closed. | 2014-10-20 17:03:09
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:03:09
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:03:09
Using username 0 | 2014-10-20 17:03:11
SC Exchange Data | Connecting to the server scddf2.sierracharts.com. Port 443 | 2014-10-20 17:03:11
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:03:11
Socket (0) | Shutdown and closed. | 2014-10-20 17:03:11
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:03:11
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:03:11
Using username 0 | 2014-10-20 17:03:13
SC Exchange Data | Connecting to the server scddf1.sierracharts.com. Port 443 | 2014-10-20 17:03:13
Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2014-10-20 17:03:13
Socket (0) | Shutdown and closed. | 2014-10-20 17:03:13
SC Exchange Data | Disconnected from the server. | 2014-10-20 17:03:13
SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-10-20 17:03:13
Using username 0 | 2014-10-20 17:03:15

[2014-10-21 00:18:44]
Sierra Chart Engineering - Posts: 104368
You got old server addresses. This has been resolved.

Restart Sierra Chart now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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