Support Board
Date/Time: Sun, 11 May 2025 19:05:46 +0000
[User Discussion] - Acct. #25764: Uncooperative Channel Lines
View Count: 1062
| [2014-10-20 19:43:22] |
| User123496 - Posts: 27 |
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Hi, Hate to bother you with this,but I'm puzzled about a channel on a couple of my charts that I created. I can't get rid of it. When I hover over one of them and right click I don't see the dots of selection. Then when I look down the menu there is no Delete item to select. It just says Delete and Download Data or Delete and Download Data All Charts. How can I get rid of it, please? Thank you in advance, Alan Abraham |
| [2014-10-21 08:55:49] |
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It sounds like this is a study that you need to remove through Analysis >> Studies.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-05 20:11:31] |
| User123496 - Posts: 27 |
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http://www.sierrachart.com/image.php?l=1415217296933.png Dear Support, I have gone to Analysis>>Studies as you suggested. There is nothing in it, but SMA's and the Volume Spread Analysis Plugin I added. It seems to work fine. The chart I am providing you with is compressed to show several irregularities that I can't remove. I put the blue channel in on a different chart, but it shows up on several charts. The number 8743 I added as a price designation for the red line which is that price. When I click on any of these to select them they will not select. No dots or circles show up to move or delete any of them. When I right click the menu there is no Erase, Hide or lock the text. I think I follow the correct procedure when I add information to my charts. Can you please, help me? Thank you in advance Date Time Of Last Edit: 2014-11-05 20:13:18
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| [2014-11-05 20:19:58] |
| User123496 - Posts: 27 |
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http://www.sierrachart.com/image.php?l=1415218587317.png This is a 240 m of the same contract, instead of the 5 m I just sent. Here you can see the #9001 and it's line. These can be manipulated, but the items I just wrote you about are frozen, so I don't know what I've done differently. Can you help me, please? |
| [2014-11-05 21:45:34] |
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This is getting too complicated and we are not understanding this. And you are not a direct paid customer. We are declining further support for this. If there is a particular study that you want removed from the chart, then that can be done through Analysis >> Studies. Refer to this page for more information: https://www.sierrachart.com/index.php?page=doc/doc_ChartStudies.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-05 21:47:46
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