Support Board
Date/Time: Sun, 11 Jan 2026 17:02:08 +0000
URGENT: Connection Error Message From Service
View Count: 31
| [2026-01-09 17:59:15] |
| User221720 - Posts: 1 |
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Hello: Please Help me, I cannot Trade my Bulenox accounts and it's URGENT for me to trade now. Since yesterday I'm having this issue, here is the message received: Connection error message from server: Rithmic Direct - DTC ? Logon error received from server: Permission denied ? Date-Time: 2026-01-09 12:56:38. It's URGENT, Please fix this issue for me. |
| [2026-01-09 19:13:23] |
| John - SC Support - Posts: 43903 |
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We can not fix this, as it is an error from Rithmic. Refer to the following for what we know about this error and possible fixes: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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