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Date/Time: Sat, 04 May 2024 13:44:42 +0000



data problem

View Count: 847

[2014-10-20 18:00:52]
User120827 - Posts: 77
Sierra has crashed around 6 times today. It has not done that for a long time now. Before it freezes, rithmic data is troublesome. Charts not updating and data not loading for new charts.

Before each freeze, it seems data was being loaded or updating. Data was very slow also, with 10 day charts taking 5 minutes to load.

It just seems to be connected to data feed. I am not sure though.

regards
[2014-10-20 19:18:21]
Sierra Chart Engineering - Posts: 104368
What do you mean by "crashed". Provide us a clear description of this.

If you are using custom studies, then refer to help topic 17 here:
http://www.sierrachart.com/index.php?page=doc/helpdetails17.html


Refer to help topic 30 for high CPU related issues:
Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-20 19:18:59

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