Support Board
Date/Time: Tue, 06 Jan 2026 14:32:58 +0000
No datas
View Count: 50
| [2026-01-02 11:54:04] |
| User655884 - Posts: 2 |
|
Hello Since this morning, I have had no data flow. I have not received any error messages. Could you please help me? Thank you. Kind regards, Claudie |
 Log4.txt - Attached On 2026-01-02 11:53:36 UTC - Size: 12.74 KB - 14 views |
| [2026-01-02 17:44:39] |
| John - SC Support - Posts: 43783 |
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The exchange that you had active with our Denali Exchange Data Feed in December did not automatically renew on January 1, 2026, as you did not have enough funds in your account to pay for the renewal. You can re-activate this exchange (or activate different exchange(s)) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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