Support Board
Date/Time: Thu, 01 Jan 2026 07:41:20 +0000
Chart data reloads after exporting bar and study data.
View Count: 55
| [2025-12-29 09:40:15] |
| tallcupofcoffee - Posts: 13 |
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I've noticed that a chart will reload after exporting bar and study data. This can be inconvenient when the chart has an entire year loaded as it takes a while. Is there a more efficient way to do an export or a way to prevent the data from reloading? (edit for clarity: the chart doesn't reload all the time the export is done, but I cannot see what triggers it) Date Time Of Last Edit: 2025-12-29 09:47:05
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| [2025-12-29 14:53:26] |
| Sierra_Chart Engineering - Posts: 22129 |
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We are checking on this. This looks like a reconnect to the data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-30 05:16:38] |
| Sierra_Chart Engineering - Posts: 22129 |
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To resolve this update to the latest prerelease. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-30 09:23:53] |
| tallcupofcoffee - Posts: 13 |
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Very helpful, thank you!
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