Support Board
Date/Time: Fri, 26 Dec 2025 22:01:53 +0000
Phantom window opening in 2nd chartbook
View Count: 19
| [2025-12-26 19:02:41] |
| User719512 - Posts: 358 |
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This is a strange one Sierra Chart Engineering team, Present in v2840 and first noticed in v2842. When I open a 2nd chart book, a phantom window opens with content from the first chart book (spanning multiple charts) and now represented as a window in chart book 2. I can resize this phantom window, and the contents of it never update (see attached). This third window is not listed in the CW menu. Not sure what other info I can give you on this, but can arrange for a demo or take a video for you if that helps. EDIT: if I close the 1st chart book the phantom window goes away. So it's acting like a window always on top or always visible, but as you can see, there is no way this single window should be presenting content from 3 different charts from chartbook 1. Date Time Of Last Edit: 2025-12-26 19:06:41
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Private File Private File |
| [2025-12-26 19:53:59] |
| Sierra_Chart Engineering - Posts: 21996 |
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We are making a note. This may be a case where, when a window is Hidden, when switching to a different Chartbook, the window hide for a chart is not actually being successful for some unknown reason.
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