Support Board
Date/Time: Tue, 23 Dec 2025 07:23:22 +0000
Slowness since couple of days
View Count: 29
| [2025-12-22 21:44:53] |
| T2K0 - Posts: 1 |
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Hi since couple of days my Sierra is so slow. When I open the app I have the message "Downloading Historical Intraday Data. Bars may not appear until done" but I don't have this trouble before and I don't make major change in my settings. And in real time data is delayed and jerky. My cpu/ram is not over used and I have resinstall the software same issue... Can you help me ?
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| [2025-12-22 21:46:01] |
| John - SC Support - Posts: 43584 |
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You are getting your data from Rithmic, so this is not something we can help with. Refer to our policy on Rithmic at the following link: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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