Support Board
Date/Time: Wed, 10 Dec 2025 21:55:37 +0000
Error on opening ADD Custom study - Gexbot API
View Count: 29
| [2025-12-08 22:58:48] |
| Akha - Posts: 2 |
|
I want to run GEXBOT API on Sirra charts, and since I had to update from the last version 2814 I tried 2824 and 2825 and I get errors upon opening Add custom study and I can't run the API of gexbot. I had similar problem with last edition but I believe was solved by installing certain version of visual C++ redistrib. but now I'm not sure what is the problem or how to fix it. PS: I'm using Windows 11 on Parallels on MacOS. I sent the log but here is a copy 2025-12-08 22:09:35.563 | Found DLL: \\Mac\Home\Downloads\SierraChart2825\Data\UserContributedStudies.dll 2025-12-08 22:09:35.589 | UserContributedStudies_64.dll loading error. Windows error code 193: %1 is not a valid Win32 application. 2025-12-08 22:09:35.589 | InternalVersionNumberToFileNameMap is empty for UserContributedStudies 2025-12-08 22:09:35.589 | Closest match search for: \\Mac\Home\Downloads\SierraChart2825\Data\UserContributedStudies.dll returned empty result. * ************* 2025-12-08 22:19:21.469 | Found DLL: \\Mac\Home\Downloads\SierraChart2825\Data\gexbot_v3.dll 2025-12-08 22:19:21.469 | Found DLL: \\Mac\Home\Downloads\SierraChart2825\Data\UserContributedStudies.dll 2025-12-08 22:19:21.487 | gexbot_v3.dll loading error. Windows error code 193: %1 is not a valid Win32 application. 2025-12-08 22:19:21.487 | InternalVersionNumberToFileNameMap is empty for gexbot_v3 2025-12-08 22:19:21.487 | Closest match search for: \\Mac\Home\Downloads\SierraChart2825\Data\gexbot_v3.dll returned empty result. * 2025-12-08 22:19:21.513 | UserContributedStudies_64.dll loading error. Windows error code 193: %1 is not a valid Win32 application. 2025-12-08 22:19:21.513 | InternalVersionNumberToFileNameMap is empty for UserContributedStudies 2025-12-08 22:19:21.513 | Closest match search for: \\Mac\Home\Downloads\SierraChart2825\Data\UserContributedStudies.dll returned empty result. |
| [2025-12-09 15:29:15] |
| John - SC Support - Posts: 43408 |
|
We responded to this in the Account Support Ticket you made for it here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1765232619476474625#ViewTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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