Support Board
Date/Time: Mon, 08 Dec 2025 22:39:42 +0000
Error message for order entry reoccuring
View Count: 25
| [2025-12-08 17:15:06] |
| User415279 - Posts: 5 |
|
Hello, I have the following on the chart DOM settings: Left click on buy column above last, buy stop right click on buy column above last, ignore input left click on sell column above/equal last, sell limit right click on sell column above/equal last, ignore input left click on buy column below/equal last, buy limit right cli8ck on buy column below/equal last, ignore input left click on sell column belo0w last, sell stop right click on sell column below last, ignore input The problem I keep having is that I go to place a buy stop above the last trade price to get long while price is moving to and through the said price. I click in for a buy stop, then it seems as if it is registering the price once it hits the server as equal to or at the exact price (which should be a limit), then kicks back an error message saying "I must place stop above last traded price", which I did, but by the time it registered price was at the initial entry price (considering it equal), then doesn't fill me and gives me the error message. How can I avoid getting this error message? Is there a way to allow for buy stops or sell stops to be filled even if price is equal to entry for when this happens so I don't get an error message? Or, what order type would be recommended to get in with a stop aggressively, but allow it to function at entry price if equal by the time it routes? |
 IMG_2744.jpg / V - Attached On 2025-12-08 17:05:13 UTC - Size: 4.67 MB - 6 views Attachment Deleted. |
| [2025-12-08 17:46:10] |
| John - SC Support - Posts: 43352 |
|
Within Sierra Chart, there is the following option: Global Trade Settings Windows: Reject Stop Orders That Will Immediately Fill (Global Settings >> Chart Trade Settings >> General >> Order Entry) So make sure this is set to "No" so Sierra Chart is not stopping the order from being sent. But, as noted in that documentation, you will probably still get an error from your trading service, in which case you would need to talk to them if there is anything you can do. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-08 19:45:33] |
| Sierra_Chart Engineering - Posts: 21725 |
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Also look at this order type: Order Types: Triggered Limit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-08 20:06:06] |
| User415279 - Posts: 5 |
|
Okay, I will take a look. Thank you! |
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