Support Board
Date/Time: Tue, 13 Jan 2026 16:14:59 +0000
TAL historical data not downloaded
View Count: 142
| [2025-11-29 11:03:24] |
| User925540 - Posts: 142 |
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Hi, I think after the recent outage and maybe the work in progress, downloading historical trade activity log data is not working. I just tried (over the weekend) a couple of times to delete the TAL folder and reconnect SC/Teton, but that downloads only the last couple of weeks and not the full history. That was working before, so I'm certain that there is no issues with any settings. |
| [2025-11-29 19:53:03] |
| Sierra_Chart Engineering - Posts: 22334 |
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Could be related . Probably related to us moving to a new server. This will automatically correct next week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-29 21:06:20] |
| User925540 - Posts: 142 |
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Thanks. I'll check back next weekend and update the thread.
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| [2025-12-06 07:37:23] |
| User925540 - Posts: 142 |
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It's working fine now. Thank you.
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| [2025-12-06 08:43:18] |
| User925540 - Posts: 142 |
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Lol .. looks like you switched the server again because it just stopped working again as soon as I posted this message. Anyway, I have the data, so I'll stop testing. |
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