Support Board
Date/Time: Wed, 26 Nov 2025 21:23:44 +0000
Trade Activity Log - Open Positions Problem
View Count: 11
| [2025-11-26 19:36:03] |
| user_xyz - Posts: 501 |
|
I need help, I've spent hours trying to fix this and can't get my open positions squared up. My Main instance is setup to use SC Data services / Denali and where I view all my charts for open trades. I run 5 instances where instance #5 is the instance where I place all my trades from. Something happened and instance 5 shows 24 open contracts and Main instance shows 0. If I close 24 contracts in #5, then Main will open w/ 24 contracts and #5 will show zero open. I've tried everything to get back to zero. Disconnecting, restarting, going back in Trade Activity and deleting everything post 24 open contracts, removing all the 'Activity Type' Positions etc. Even tried disconnecting data/services - removing from Trade Activity everything and restarting. But these open positions appear to be coming from SC Data Services server and they show up again. |
| [2025-11-26 20:46:51] |
| John - SC Support - Posts: 43196 |
|
When you are using "SC Data" for the Current Selected Service, then you are doing simulated trading. When you do this with a Sub-Instance, the sub-instance needs to have the option for "Trade >> Trade Simulation Mode On" disabled. This makes the sub-instance think it is trading live, and sends the orders to the main instance for further processing. With the main instancing having "Trade >> Trade Simulation Mode On" enabled, the main instance will process the orders using the built-in simulation mode. But, if the sub-instance also has "Trade >> Trade Simulation Mode On" enabled, then the processing of the orders will occur only in that sub-instance and the main instance will not know anything about them. It sounds like the 24 contracts you opened were done with "Trade Simulation Mode On" enabled in the Sub-Instance, so the sub-instance only knows about them. But now you have "Trade Simulation Mode On" disabled in that sub-instance, so when you try to close them, the main instance is processing them, but only knows about one-half of the trade. You need to set the Sub-Instance to have "Trade Simulation Mode On" enabled and then close out those positions. Then, when everything is flat and nothing is showing odd, you can then turn off the "Trade Simulation Mode On" and continue from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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