Support Board
Date/Time: Fri, 21 Nov 2025 04:36:20 +0000
error: Symbol max 1 contract
View Count: 26
| [2025-11-20 17:05:54] |
| User524690 - Posts: 7 |
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Hi Team, I have a personal account with Dorman and a denial data feed, however when I try and place a trade with 2 contracts it comes up with an error stating that the symbol only allows max 1. Symbol ESZ25_FUT_CME There is enough funds in the account to be able to place 2 contracts however this is not letting me. Can we get this fixed? Thanks |
| [2025-11-20 17:50:49] |
| John - SC Support - Posts: 43090 |
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Check the following setting and see if it is set to 1. If it is, then either set it to 0, or to some value that you want to be the maximum you can place for an order: Global Symbol Settings: Use Global Trade Position Limit (Global Settings >> Symbol Settings) If not the above, then check the individual symbol (ESZ25_FUT_CME) and see if the setting for "Order Quantity Limit" is set to 1 there. Again, if so, then change it to 0 or some other value that you want to have as a control. If none of the above apply, then check with your broker to see if they have a limit set for this product for you for some reason. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-20 19:53:59] |
| Sierra_Chart Engineering - Posts: 21504 |
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If you still have a problem provide us the exact text of the message you see in the Trade >> Trade Service Log. You can copy it through the Edit menu and paste it here and remove the account number.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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