Support Board
Date/Time: Tue, 18 Nov 2025 02:39:25 +0000
No Data
View Count: 29
| [2025-11-17 15:25:47] |
| User244327 - Posts: 2 |
|
Hi guys, everything was going just fine and then at 10:11:55 data stopped... I've tried connect/reconnect and Download data, but nothing... the current price line still updates but no data being received. I imagine (hope) this is a problem on your side. If you could clarify that would be great. Peter |
| [2025-11-17 15:45:07] |
| User244327 - Posts: 2 |
|
Very odd... I restarted PC and Sierra and now it is all good... not sure if you guys fixed something in the interim?
|
| [2025-11-17 17:47:33] |
| Sierra_Chart Engineering - Posts: 21468 |
|
No we did not fix anything. This must have been an Internet connectivity issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: