Support Board
Date/Time: Thu, 13 Nov 2025 16:46:33 +0000
Data Delay
View Count: 24
| [2025-11-12 15:56:09] |
| Wernitschanton - Posts: 36 |
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Hey Team. I´m experiencing a Data delay of about 3sec through Rithmic and Teton. I´ve tried everything mentioned in the documentation, none of which worked. I do have a fiber connection and my ping seems normal. And i´m using the Data Delay funtionality in the chart header. Best Tony |
| [2025-11-12 16:39:30] |
| John - SC Support - Posts: 42974 |
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A delay of 3 seconds would mean that your computer clock is different from the exchange by 3 seconds. It would not be anything to worry about. To synchronize your computer clock, you can use the NTP (Network Time Protocol) option within Sierra Chart. Refer to the following: Network Time Protocol Client For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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