Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 06:26:02 +0000



SC Realtime data...

View Count: 789

[2014-10-15 16:26:34]
pavel.matousek80 - Posts: 3
Hello,
I have problem with data connection. I am connected, but I have no real time data. According to "message log" is everything ok, but without real time data....
Could You help me?


HD Request # 19 | Downloading Intraday chart data for C to the file C.scid. Service: equities.us | 2014-10-15 18:15:04
HD Request # 19 | Download start Date-Time: 2014-10-15 17:55:00.0 | 2014-10-15 18:15:04
HD Request # 19 | Using server: scdf1.sierracharts.com port 10149 | 2014-10-15 18:15:04
Socket (0) | Resolved address ds6.sierracharts.com to IP XXXXXXX | 2014-10-15 18:15:04
Socket (2668) | Connected. | 2014-10-15 18:15:05
HD Request # 19 | Sending historical data logon request message. | 2014-10-15 18:15:05
HD Request # 19 | Requesting Intraday data. Start Date-Time: 2014-10-15 17:55:00. Record interval: 1. Symbol: C | 2014-10-15 18:15:05
HD Request # 19 | Decompressing data. | 2014-10-15 18:15:05
HD Request # 19 | Receiving Intraday data for C starting at 2014-10-15 17:55:00 | 2014-10-15 18:15:05
HD Request # 19 | Timestamp of first Intraday data file record written: 2014-10-15 17:55:00 | 2014-10-15 18:15:05
Socket (2668) | Shutdown and closed. | 2014-10-15 18:15:05
The network socket for historical data has been closed. | 2014-10-15 18:15:05
HD Request # 19 | Received 218 records from 2014-10-15 17:55:00 to 2014-10-15 18:00:03 (5.1 minutes) and wrote 218 records for C | 2014-10-15 18:15:05
HD Request # 19 | Intraday download COMPLETE for C. Completion time: 1s | 2014-10-15 18:15:05
Real-time Intraday chart data file updates started for C | 2014-10-15 18:15:05

[2014-10-15 17:08:53]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart, connect to the data feed, wait about a minute and then post a copy of the Message Log. We must see the entire message log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account