Support Board
Date/Time: Sun, 09 Nov 2025 11:42:49 +0000
NO DATA
View Count: 50
| [2025-11-07 17:22:49] |
| User716575 - Posts: 25 |
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Hi I have no data on my rithmic feed. I have tried to connect to my live account on CQG WEB API but it's not working. Can you assist me in fixing this issu? Thanks.
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| [2025-11-07 17:24:17] |
| User154957 - Posts: 5 |
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same here
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| [2025-11-07 18:32:47] |
| John - SC Support - Posts: 42874 |
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Neither of you are set to get data from our Denali Exchange Data Feed. Therefore, the issue you are having is with Rithmic. We can not help with Rithmic issues, as Rithmic owns the interface between Sierra Chart and Rithmic. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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