Support Board
Date/Time: Wed, 05 Nov 2025 23:43:14 +0000
Daily Net Loss Triggered when actual loss not close to set amount; bug?
View Count: 47
| [2025-11-04 03:18:26] |
| Apollonia - Posts: 19 |
|
Hi, I recently started auto-trading a strategy on 1 micro contract of NQ. I set the daily loss limit to -$130, however, I woke up to find that I breached it despite only actually losing -$12, as seen in the screenshots attached. I've verified that it was the only loss on my account and am puzzled why the loss triggered. I've attached logs showing the trade activity. My global profit/loss management settings were checked on 1) Loss Trigger Value of -$130 2) Flatten Positions when loss Rules Met 3) Lock After Positions Flattened 4) Disable Auto Trading on Lock 5) Applied to my live trading account, NOT Sim. Also attached is a screenshot that I noticed that said "Waiting for Daily Net Loss value of -130.00CC. Current Net P/L = -120.00C. Account: xxx." I think the issue is it started at -$120 then the $-12 happened, breaching -$130. The problem is like I've stated the only trade I took was the -$12, so I'm not sure how i started with -$120. I checked everything and made sure my symbol settings were defaulted and updated from the server. I even checked if somehow the -$12 was related to the -$120 (10x?) but I could not figure out. Please send advice SC team. Thank you |
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| [2025-11-04 14:13:39] |
| John - SC Support - Posts: 42801 |
|
The information does not exist for us to be able to analyze what occurred at that time. We do not know why your Global Profit/Loss was showing a loss of -120.00. The best guess we have is that your "Start of Day" may not be set properly, so you were carrying over losses from the previous day. Refer to the following: Global Profit/Loss Management: Start of Day When you see something like the -120.00 then you would need to take a look at what is occurring at that moment to determine where it is coming from. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-04 16:40:04] |
| Apollonia - Posts: 19 |
|
Hi - that is not the issue. My account was initialized with $2,000 and I took my first and single trade, losing $-12. My account balance attached confirms this (with added commission + fees). As for the -$120, it just initialized to that amount even after the -$12 loss occurred and I changed the limit to -$140 instead of -$130 and resetted the daily net loss management, which makes me think somehow the -$12 is connected to the -$120 (10x?). Could this be a multiplier issue? I've defaulted everything except setting the symbol trade position limit and order quantity to 1. I've tried everything to no avail. Thank you |
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| [2025-11-04 18:21:25] |
| John - SC Support - Posts: 42801 |
|
The problem is that the information that lead to the loss amount showing is not something that we can track down or figure out after the fact. The best thing to do is to wait for a new day and make sure you are flat in the market and that the Profit/Loss on the Global Profit/Loss Management is showing as Zero. Then move forward from there, making sure that you check the value after you have completed a trade. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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