Support Board
Date/Time: Wed, 05 Nov 2025 23:43:09 +0000
Open GL + Quadro Drivers later than 572.60 + Chart Trade Mode = chart black out glitches
View Count: 104
| [2025-11-02 16:13:42] |
| User456039 - Posts: 28 |
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Windows 10 Quadro p4000 Nvidia Quadro driver 572.60 Open GL enabled Any version of SC, including the latest 2807 -everything works perfectly- If I try to upgrade my Nvidia drivers above 572.6, then I get glitchy charts with Open GL (blacking out bars and studies as I move the mouse), only with chart trading mode enabled. I had stayed at 572.6 (FEB2025), but I decided to try again, hoping it would improve. However, the problem persists when I go above 572.6. It's no big deal, and I can work around it (disable OpenGL on my trading instance or stick with 572.6). However, is it a known problem, something I can easily fix or something that Nvidia Quadro drivers introduced after 572.60? Attached images to show the problem (incidentally, I dont actually trade off these uploaded charts full of graphics, I use a separate clean instance - but that has the same problem if I use OPen GL) |
Private File Private File Attachment Deleted. |
| [2025-11-03 19:36:42] |
| Sierra_Chart Engineering - Posts: 21320 |
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We want you to open a new chart. Without any studies or anything. Enable Trade >> Chart Trade Mode. Do you still see this issue when using OpenGL? We made one small change which may or may not make a difference and will be out in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-03 20:16:52
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| [2025-11-03 19:38:01] |
| Sierra_Chart Engineering - Posts: 21320 |
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Go to Global Settings >> Graphics Settings >> Other. Enable Use Compatible OpenGL Profile. Restart Sierra Chart. See if you still have the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-04 11:31:15] |
| User456039 - Posts: 28 |
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New chart> new chart book>no studies>chart trade mode enabled = problem remains (albeit it's harder to trigger the fault) New chart>new chart book>no studies>chart trade mode disabled = no problems Toggling the Compatible OpenGL Profile on or off and restarting makes no difference to the above. Further info: I can also replicate the problem on my existing charts without chart mode enabled if I resize a rectangle on the charts that have numerous studies, overlays/colour bar studies, and this happens (almost) every time I resize a rectangle. It is more challenging to replicate the same issue on the new single test chart, but with studies added, it can occur after 4-6 attempts to resize a rectangle. I'm unable to replicate the problem with the new single chart without studies, regardless of how many times I resize the rectangle. |
 Screenshot 2025-11-04 113030.jpg / V - Attached On 2025-11-04 11:30:50 UTC - Size: 119.66 KB - 14 views |
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