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Date/Time: Wed, 05 Nov 2025 03:40:56 +0000

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Market Depth Combine Is Overlapping Some Recent Bid/Ask Numbers on GC DOM

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[2025-10-30 23:38:01] #1 [Go To First Post]
User261655 - Posts: 36
The "Market Depth Combine Increment In Ticks" feature is overlapping some numbers in the recent bid/ask columns on my GC DOM. This occurs regardless of scale setting, but only with gold. Indexes work fine. Screencap links below. Thanks! https://www.sierrachart.com/image.php?Image=1761867034426.png https://www.sierrachart.com/image.php?Image=1761867305467.png

[2025-10-31 13:24:28] #2 [Go To First Post]
John - SC Support - Posts: 42772
What is the Tick Size of that chart set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-10-31 13:32:45] #3 [Go To First Post]
User261655 - Posts: 36
Tick size is 0.100000

[2025-11-03 18:47:42] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 21309
Make sure you are using the right configuration as documented here: Global Trade Settings Windows: Combining Price Levels for Market Data Columns in the Chart/Trade DOM And make sure this option is enabled as well: Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) And disable custom Symbol Settings: Global Symbol Settings: Disabling Custom Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-11-03 23:15:39] #5 [Go To First Post]
User261655 - Posts: 36
I followed all of those steps, but it didn't seem to help Just to be sure it wasn't error on my part, I did completely fresh SierraChart install, and the issue happens there, as well. Again, only for GC. Screencap from the new install: https://www.sierrachart.com/image.php?Image=1762211631962.png

[2025-11-04 15:27:34] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 21309
We are not able to reproduce the problem. Try removing the Trade and Current Quote Symbol from the chart: Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-04 15:27:40

[2025-11-04 15:48:10] #7 [Go To First Post]
User261655 - Posts: 36
The issue remains, even after removing the Trade and Current Quote Symbol. If I switch to MGC, the overlapping text goes away. But with GC -- and only GC -- it continues.

[2025-11-04 16:23:02] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 21309
We are not able to reproduce. We do not know what the issue is in your case. It does not make any sense. Our recommendation is just not to use the combining functionality. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-11-04 19:01:08] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 21309
Actually we do see it, when we combine two levels together. Not a greater number. We will look into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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