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Date/Time: Tue, 31 Mar 2020 02:24:48 +0000



FXCM data missing

[2014-10-14 21:09:18]
EuropeanTrader - Posts: 279 | Ending Date: 2020-04-27
Hi,
please see this
http://www.sierrachart.com/image.php?l=1413320700168.png

Is there data missing? It seems I cant get it into a chart.

Thanks


[2014-10-14 23:53:43]
Sierra Chart - Max - Posts: 4517 | Ending Date: 2020-03-31
Earlier today there was an outage with the FXCM data feed. This was an FXCM issue.

The data feed was restored by FXCM earlier today. We have restored the missing historical Intraday data for the major Forex pairs. This also includes gold and silver. Refer to the instructions in help topic 7.1 here to re-download the missing data:
https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart

For the other CFD markets, we could not patch the data because we do not have another source for the data.
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