Support Board
Date/Time: Thu, 30 Oct 2025 23:44:47 +0000
error downloading es market profile
View Count: 55
| [2025-10-27 19:03:20] | 
| User226008 - Posts: 5 | 
| Hello Guys This is my view on es market profile cash today. There is an error downloading the market profile. It s not showing all the periods. Thanx in advance https://www.sierrachart.com/image.php?Image=1761591546432.png | 
|  Screenshot 2025-10-27 193119.jpg / V - Attached On 2025-10-27 18:36:53 UTC - Size: 191.45 KB - 9 views Attachment Deleted. | 
| [2025-10-27 19:37:42] | 
| John - SC Support - Posts: 42683 | 
| Duplicate the chart that is not working properly and remove the TPO study from that chart. Make sure the underlying data is correct. If you have missing data, then refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If the underlying data looks correct, then check the scaling to ensure you have things set wide enough to view the data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
| [2025-10-29 18:16:42] | 
| User226008 - Posts: 5 | 
| Hello, I think i might have a problem with my values in my tpo chart. In think that in the last 2 days, after confronting with other members of sierra chart community i noticed that my value of poc, vpoc and IB high of yesterday cash session tpo are not the same. Can u check it? Thanx https://www.sierrachart.com/image.php?Image=176175934494.png | 
| [2025-10-29 18:31:33] | 
| John - SC Support - Posts: 42683 | 
| There are too many variables as to how you have your chart setup to be able to give specific values. Again, we recommend looking at the underlying bar data to make sure everything looks correct with that information. If the bar data is good, then the TPO will be calculated correctly. If you are missing data, or something is not correct, then refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
| [2025-10-30 07:31:01] | 
| User226008 - Posts: 5 | 
| What is the underlying bar data? | 
| [2025-10-30 14:05:11] | 
| John - SC Support - Posts: 42683 | 
| A standard Bar Chart. The bars that make up a standard-style chart. As we stated previously, duplicate the chart and remove the TPO study. Then look at the standard bar chart and see if there is any data missing. If there is, then follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
| [2025-10-30 15:12:02] | 
| User135243 - Posts: 151 | 
| for me this looks like your charts are set-up using European time (and you've not changed the exact start-tiome for this week), so if you don't change it, there will be 1 hour difference, next week will everything be ok :) | 
| [2025-10-30 17:46:25] | 
| User226008 - Posts: 5 | 
| Ok I will wait until next week then. Thanx. | 
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