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Date/Time: Sat, 08 Nov 2025 01:56:27 +0000



[User Discussion] - symbol not allowed trading for account

View Count: 89

[2025-10-27 12:50:12]
User300326 - Posts: 1
Hello,I am trading GC, but I don't know why I can't trade at the beginning of the new week, while MGC can be traded normally?



2025-10-27 12:33:29.893 | Teton CME Routing (Order reject). Info: Trade Order Error - Symbol not allowed for trading for account. Internal Order ID: 7734. Service Order ID: 6232328. Symbol: GCZ25_FUT_CME. Account:
2025-10-27 12:35:33.174 | Teton CME Routing (Order reject). Info: Trade Order Error - Symbol not allowed for trading for account. Internal Order ID: 7735. Service Order ID: 6232330. Symbol: GCZ25_FUT_CME. Account:
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[2025-10-27 13:22:42]
Sierra_Chart Engineering - Posts: 21331
Contact your futures broker about this.

Give them this rejection message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-10-27 13:23:19

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