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Date/Time: Thu, 18 Apr 2024 18:55:21 +0000



FX

View Count: 902

[2014-10-14 08:34:11]
jaban - Posts: 66

FX charts not updating since 10.14.55

closing system and restrart does not solve the problem
[2014-10-14 08:39:05]
stevel - Posts: 19
I have the same problem. Using the 'SC Forex Data (FXCM)' data feed.
[2014-10-14 08:44:29]
jaban - Posts: 66
Fx works again

problem solved


[2014-10-14 08:47:28]
jaban - Posts: 66
correction

NOT SOLVED , system stopped again

this is rather dangerous
[2014-10-14 23:55:39]
Sierra Chart - Max - Posts: 5589
Earlier today there was an outage with the FXCM data feed. This was an FXCM issue.

The data feed was restored by FXCM earlier today. We have restored the missing historical Intraday data for the major Forex pairs. This also includes gold and silver. Refer to the instructions in help topic 7.1 here to re-download the missing data:
https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart

For the other CFD markets, we could not patch the data because we do not have another source for the data.
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