Support Board
Date/Time: Tue, 14 Oct 2025 20:16:51 +0000
Policy Question Regarding DTC Server Access to Denali Data Feed
View Count: 32
| [2025-10-14 04:56:29] |
| iamyasir - Posts: 1 |
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Hello I have a policy question regarding programmatic access to my Denali data feed via the DTC protocol. My Goal: I am trying to access the real-time market data for CME futures (specifically ESZ25-CME) from my Denali feed. The data is for use in a local Python application on the same machine for personal analysis. My Setup: Data Service: Denali Exchange Data Feed Connection: My Python script connects successfully to the DTC Server on 127.0.0.1:11099 using WebSockets. The logon is successful. The Problem: When my script sends a MARKET_DATA_REQUEST for the symbol ESZ25-CME, the DTC server immediately responds with the rejection message: Market data rejected: Market data request not allowed. I have already confirmed all of the following settings: My primary Data/Trade Service is set to the Denali feed. In Global Settings > Data/Trade Service Settings > Common Settings, the option Allow Support for Sierra Chart Data Feeds is set to Yes. In Global Settings > Data/Trade Service Settings > DTC Protocol Server Settings: Enable DTC Protocol Server is Yes. Allow Market Data for Remote Trading and DTC Clients is checked. Allow Market Depth Data is checked. My Question: Is there an official Sierra Chart policy that prevents a user from accessing their own real-time Denali (CME) market data stream via the DTC protocol, even for local, personal use on the same computer? The error message suggests this is a policy restriction rather than a configuration error on my part. Could you please provide a definitive confirmation on whether this is allowed? if it is allowed please point me to the right direction Thank you. |
| [2025-10-14 06:10:55] |
| Sierra_Chart Engineering - Posts: 21123 |
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You should already be well aware of this. Refer to: Data and Trading Communications (DTC) Protocol Server: Restrictions You must have known about that page, in order to use the DTC server, and the Restrictions section, is linked multiple times including in the Introduction section. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-14 06:11:41
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