Support Board

Date/Time: Tue, 14 Oct 2025 20:16:56 +0000

[Sticky] [Locked] - Notice: Chartbook Back Compatibility Issue

[2025-10-13 22:39:53] #1 [Go To First Post]
Sierra_Chart Engineering - Posts: 21123
It has come to our attention, that a Chartbook saved in versions of Sierra Chart from 2777 through to 2801, cannot be opened in versions 2776 and earlier. When you open it, the Chartbook file will appear to be corrupted due to an incompatibility. If you are using Sierra Chart versions 2777 through to 2801 and you want to go back to a version earlier than 2777, you first need to update to version 2802 and save your Chartbooks before downgrading to version 2776 and earlier. This issue relates to the Anchored VWAP tool and the saving of the window placements for the drawing tool properties windows. This issue is now resolved in version 2802. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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