Support Board
Date/Time: Mon, 27 Oct 2025 10:22:17 +0000
Issue with DOM and Order Flow Columns Overlapping and Not Displaying Correctly
View Count: 122
| [2025-10-09 07:53:05] |
| ValentinAlexandre - Posts: 1 |
|
Hello everyone, I'm facing a frustrating issue with Sierra Chart and its Trade DOM display. I've been trying to configure my DOM to properly show Order Flow data, specifically the recent bid and ask volumes, but I'm running into a graphical problem that I can't solve. I have followed the usual steps to add the necessary columns (Bid/Ask Size, Recent Bid/Ask Volume, etc.) to my "Visible Columns" list. However, despite the correct configuration, my DOM columns are either overlapping or not displaying the data at all, as shown in the attached screenshot. On the screenshot, you can see the main chart on the left, and on the right, my DOM where the columns are completely messed up and unreadable. I have already tried the following troubleshooting steps: Verified that the required columns are in the "Visible Columns" list. Ensured my connection is active and receiving data. Checked for any conflicting "overlays" or studies on the DOM. Adjusted the scaling on the price axis. Saved and re-opened the Chartbook. I'm confident the problem is not a simple configuration error, as I've double-checked everything multiple times. It seems to be a deeper issue, possibly related to my tick size or some hidden setting causing a display conflict. Has anyone experienced this before? What could be the solution? Any help would be greatly appreciated. Thank you in advance for your time and help. |
 Capture d’écran 2025-10-08 201826.png / V - Attached On 2025-10-09 07:50:32 UTC - Size: 116 KB - 32 views Attachment Deleted. |
| [2025-10-09 15:03:19] |
| John - SC Support - Posts: 42557 |
|
This is the way that particular symbol trades, so what you are seeing is correct. You can expand the scale to see the individual levels and see that they are not overwriting each other, it is just dense. One solution is to use the "Combine Increment In Ticks" along with "Apply Combine Increment in Ticks to Other Data Columns". Refer to the following: Chart Settings: Market Depth Combine Increment in Ticks (Chart >> Chart Settings >> Market Depth menu) Chart Settings: Apply Combine Increment in Ticks to Other Market Data Columns (Chart >> Chart Settings >> Market Depth menu) We get the data for this symbol from FXCM and there is no Market Depth data, so you will only see one level of depth in the DOM. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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